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Social housing tenant called a 'tramp' by housing worker says he felt worthless
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A social housing tenant in north-east England has spoken out after being called a 'tramp' and sworn at by a worker from his management company, Beyond Housing, captured via home CCTV. The incident followed months of complaints regarding severe mould and damp in his property, which he shares with his partner and asthmatic daughter. Beyond Housing has apologized, reopened its investigation after initially missing video evidence, and stated it takes reports of damp and mould extremely seriously.
Wichtige Punkte
- A Beyond Housing worker was caught on CCTV insulting a tenant with derogatory language, including calling him a 'tramp'.
- The tenant, who wishes to remain anonymous, stated the incident left him feeling worthless and like 'scum' after months of reporting mould.
- The family's home suffered from persistent mould that negatively impacted the health of the tenant's young daughter, who has asthma.
- Beyond Housing initially claimed it could only review audio files, but after being prompted, it reviewed video evidence and reopened its internal investigation.
- The housing company has apologized profusely for the unacceptable behavior and noted that structural remedial works have now been completed.