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King's Lynn care provider once rated outstanding now inadequate

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www.bbc.co.uk

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A grey building with a black sign that has gold and white writing on it and reads, Dedicated Care EAST ANGLIA. There is also a logo on the left hand side of the sign which appears to be two arms holding hands to form the shape of a heart.

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King's Lynn care provider Dedicated Care East Anglia downgraded to inadequate

Überblick

Dedicated Care East Anglia, a care provider in King's Lynn supporting adults with physical and learning disabilities, has been downgraded from outstanding to inadequate by the Care Quality Commission (CQC) and placed in special measures following an inspection in August.

Wichtige Punkte

  • Dedicated Care East Anglia was downgraded from outstanding to inadequate and placed in special measures by the CQC.
  • The CQC found the provider in breach of five legal regulations, noting issues such as failure to raise safeguarding concerns, using faulty equipment, and inadequate management of medicines.
  • At the time of the inspection, the facility was providing domiciliary care to four people and supported living to 30 people.
  • The provider expressed deep disappointment, stated the report contained inaccuracies, but confirmed it has implemented an action plan for improvements.
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