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Debt advice that may leave you owing even more money - BBC News

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www.bbc.co.uk

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Woman with dark hair holds a credit card in one hand and a smartphone in the other.

Understand

Warning over misleading debt advice traps as more people struggle with repayments

Overview

As rising bills stretch finances and lead to more missed credit card repayments, experts warn people to watch out for unscrupulous and unregulated debt firms. These companies may charge upfront fees, use high-pressure sales tactics, and push consumers towards paid debt solutions without properly explaining free, impartial alternatives available from debt charities and government-backed services.

Key points

  • Lenders expect unpaid credit card debts to rise during the autumn as household finances face continued pressure.
  • Unregulated firms and online ads often use cold calls, WhatsApp messages, and quick-fix promises to target people in financial difficulty.
  • Warning signs of misleading debt firms include upfront fees, pressure tactics, and pushing paid solutions like Individual Voluntary Arrangements (IVAs) without exploring other options.
  • Consumers are advised to seek free, impartial debt advice through government-backed websites like Moneyhelper or registered debt charities.
  • The Financial Conduct Authority (FCA) urges people to check its official register to ensure any firm offering debt help is properly authorised.
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