Understand
Slough Borough Council to pay mother and son £10,000 over lost education
Overview
Slough Borough Council has been ordered to pay a total of £10,000 to a mother and her son following an investigation by the Local Government and Social Care Ombudsman. The council failed to secure special educational provision required in the young person's Education, Health and Care (EHC) plan, neglected to complete annual reviews, and provided inconsistent home tuition.
Key points
- Slough Borough Council will pay £9,000 to the son for lost and disrupted educational and therapy provision.
- The mother will receive £1,000 for significant frustration, uncertainty, and the time and trouble spent chasing the council.
- The Local Government and Social Care Ombudsman upheld the complaint after finding failures in the EHC plan process.
- The council admitted that home tuition was inconsistent, with significant periods of reduction or non-delivery.
- A council spokesperson apologised for the failures and stated that the SEND service is on a journey of improvement.