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Residents criticise Thames Water over unrepaired leak during hosepipe ban
Overview
Residents in Chester Street, Reading, have criticised Thames Water for leaving a burst water pipe unrepaired for weeks while a hosepipe ban remains in place. Locals expressed frustration over water wastage and a lack of infrastructure maintenance. Thames Water stated it is aware of the leak and will fix it as soon as possible, noting that repairs can sometimes be complex and time-consuming.
Key points
- Residents in Chester Street, Reading, criticised Thames Water for an unrepaired water leak that has persisted for weeks.
- Locals described the ongoing hosepipe ban as ridiculous while leaks remain unaddressed.
- Thames Water stated it is aware of the issue and will fix the leak as soon as possible.
- The company stated it has reduced leakages by over 15% since 2019/20 and fixes more than 1,000 leaks a week, but faces wider criticism over its infrastructure performance.