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Raye hits back at ticket touts who took over Albert Hall sign-up

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www.bbc.co.uk

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Raye sings into a microphone while performing on stage. She is wearing a black halter-neck dress.

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Raye criticises ticket touts for using AI bots to overwhelm Royal Albert Hall sign-up

Overview

Singer Raye has spoken out against ticket touts who she states used AI bots to generate hundreds of thousands of fake registrations for her upcoming 5,000-seat show at the Royal Albert Hall. The artist and her team manually reviewed 1.8 million sign-ups to identify real fans for a pre-sale. Representatives for the Royal Albert Hall stated that automated attacks are heavily defended against, but legislative updates are needed to combat the sophistication of modern ticket touting.

Key points

  • Raye reported that AI bots created hundreds of thousands of fake registrations, resulting in 1.8 million total sign-ups for her Royal Albert Hall performance.
  • She and her team manually reviewed the sign-up list to establish a shortlist of genuine fans for the pre-sale.
  • A spokesperson for the Royal Albert Hall highlighted that the venue invests heavily in security, but urged that the law needs to catch up with ticket touting operations.
  • Musicians and venues continue to call for stronger government action and legislation to prevent the resale of tickets above face value.
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