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Torquay care home Mr C's put in special measures after inspection

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www.bbc.co.uk

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A picture of the outside of Mr C's. The building is yellow and has a number of windows.

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Torquay care home Mr C's placed in special measures after CQC inspection

Overview

Mr C's care home in Torquay, run by Woodland Healthcare Limited, has been placed in special measures and downgraded from good to inadequate by the Care Quality Commission (CQC) following an inspection in July. Inspectors found breaches of five regulations concerning safe care, treatment, staffing, safeguarding, person-centred care, and management. The senior management team stated they have accepted the feedback, introduced a new management structure, and are working to make necessary improvements.

Key points

  • Mr C's care home in Torquay has been rated inadequate and placed in special measures by the Care Quality Commission (CQC).
  • The inspection revealed breaches of five regulations relating to safety, staffing, safeguarding, person-centred care, and service management.
  • Inspectors highlighted issues such as a five-week lift breakdown that restricted residents' movement and left some unable to access their bedrooms or appointments.
  • The care home is run by Woodland Healthcare Limited and accommodates up to 40 older people, including those with dementia.
  • The senior management team stated they have introduced a new management structure and are working closely with the CQC and local authority to address the issues.
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