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'I paid thousands to a company for healthcare jobs that didn't materialise'

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www.bbc.co.uk

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Apurv Patel wears glasses and has a goatee beard and a black T-shirt. He looks pensively towards the camera and is sitting in his living room

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People pay thousands to training firm for healthcare jobs that never materialised

Overview

A company named Synetal Solutions has been accused of charging individuals thousands of pounds for healthcare training with the verbal promise of guaranteed, visa-sponsored jobs that never materialised. London Citizens Advice described the firm's practices as unethical and exploitative, targeting people with vulnerable immigration statuses. Synetal Solutions disputes broad allegations that its services or candidate outcomes are fictitious, stating that it provides training and employment assistance while recruitment decisions ultimately depend on employers and the Home Office.

Key points

  • Synetal Solutions Ltd, registered in 2025, offers career-focused training programmes in healthcare and IT.
  • Multiple individuals reported paying thousands of pounds upfront after being verbally promised guaranteed sponsored jobs that failed to materialise.
  • London Citizens Advice noted an increase in recruitment-related scams following restrictions on overseas care worker recruitment and condemned the firm's practices.
  • Healthcare organisations whose logos appeared on the company's website stated they had no links to Synetal Solutions and had not authorised the use of their branding.
  • The training platform iHasco confirmed Synetal Solutions was a customer but stated its terms do not permit reselling training content to non-employees.
  • London Citizens Advice advised affected individuals to complain to the company, Trading Standards, or seek police assistance if they believe a criminal offence occurred.
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